Customer Reviews

We pride ourselves on the quality of our customer service.

Please feel free to browse our reviews below. Alternatively, leave a review yourself - your feedback is appreciated and helps us improve our service!

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Toby

09/11/2025
My old car failed suddenly. I saw a car I liked at Ben Nevis Motors and contacted them. Alex got back to me straight away even though he was busy elsewhere and the car I was interested in was not one of the most expensive in the showroom. I attended and Alex spent a great deal of time discussing the car and associated matters with me and arranged a test drive. I decided to buy and he organised everything then and there including all the paperwork and fitting some aftermarket accessories. When I collected the car it was newly serviced and beautifully valeted and hard to tell it was not a brand new vehicle. After a few days I had a message displayed on the dashboard. I contacted Alex and explained the position and I then had a very helpful exchange with Rory the After Sales Manager. As a result he arranged for my car to be checked in the workshop and all was confirmed to be in order which was very reassuring. And I found all the staff I encountered very friendly too so many thanks to Alex and Rory and Ben Nevis Motors.

Rachael

29/07/2025
I recently part exchanged my car. The process was smooth and hassle free. Alex gave me a fair price was upfront friendly and made sure I was happy with my new car. Excellent service. Highly recommend.

Marion MACLEOD

04/09/2024
First class service, Alex was very helpful and efficient. Delighted with my new vehicle - would definitely recommend

sharron rydings

14/08/2024
Highly recommend! Alex was fantastic to secure the car we wanted. He also kept us well informed along the way . Great service.

Sara Laing

14/08/2024
Brilliant service from start to finish from Alex... wish more people would shop local, it's so worth it. Love my new wheels.

davina stansfield

23/07/2024
From start to finish Alex had been amazing, great communication and the new car was ready to go quickly. Great experience working with Ben Nevis motors

Brian Spence

25/06/2024
Great sales and fantastic aftercare if required, wouldn't buy anywhere else

Janice Gosden

21/06/2024
I was looking for a specific car which Alex sourced , called me , I accepted , ckeared the paperwork drove away ....
happy , happy !!!

Eileen Kerr

07/06/2024
I have bought loads of cars over the years and this was by far the easiest and smoothest of all. Tell Alex what you want he gets it you drive away in it, that simple. Excellent service and value for money.

adrian coupland

07/06/2024
Peerless.
Having bought over 30 cars in the last 30
Years, Alex was the best communicator and person I have ever bought a car from.
Incredible service, great car - thoroughly recommend.

Paul Stronach

27/05/2024
In the search for a Ford Van and in that time I looked from Glasgow to London only to discover that less than 50 miles away (I live on an Island) was the exact one I needed. Spoke with Alex and discussed my budget and then exactly 7 days later the van was mine. Great consideration for my needs and excellent clarity on all the questions I had. I know that with Ben Nevis motors I will also have the added confidence that my van will get serviced correctly

Hannah

15/05/2024
Delighted with the new car. Alex always goes above and beyond. Thank you again much appreciated.

Gordon McLennan

10/05/2024
Outstanding service. Alex called over the weekend when the dealership was closed in order to answer some questions I had on the car. And on the day everything was just perfect. Well done Alex and Ben Nevis

Josephkeary

02/05/2024
Treated very well everything explained about the car am very pleased way I was taken through every step a very professional and pleasant experience

Alan Fraser

02/05/2024
Great experience with Ben Nevis cars, lovely car and well prepared for delivery. Went above and beyond. Would deal with Alex again in a flash, very responsive and helpful.

Jackie Applebee

01/05/2024
Fabulous service I needed a car quickly and nothing was too much trouble for Alex he even picked me up from Fort William station. The car is good too

Sean Ekblom

06/03/2024
Excellent service from Alex. I traded in an older car as part exchange on my new car and Alex made the process so easy. Communication was excellent throughout and I'm really happy with my new car. Would highly recommend Ben Nevis Motors.

Paula Jenkins

21/02/2024
Can't thank Alex for his help when we purchased another gorgeous vehicle. Quick very easy and always great to deal with. Thankyou so much love Aidan Paula x

Julie macggegor

13/02/2024
Very good service

K Lamont

09/02/2024
We can't thank Alex enough for his help in purchasing our new cars. He made the process of trading in our old cars and choosing new cars so easy. We had looked online for months but couldn't decide what to do but within a week of popping in for a look we both had our new car keys in our hands. Alex made everything clear and easy handling all the details and arrangements with his expertise and offering amazing customer service. It was a real pleasure to deal with him. We are delighted with our new cars we will definitely be back in the future.

M Smith

03/02/2024
Returning customer and third purchase from Alex at Ben Nevis Motors over the years. Great communication from start to finish. If and when any issues arise Alex is very quick to resolve so the customer service is exceptional. Thank you once again.

Joe Fowler

27/01/2024
Another 5 star review for Alex and the crew at Ben Nevis motors. Professional and courteous with excellent communication. Alex made the entire experience hassle free and catered to our every need. Very happy would highly recommend to any first time or experienced buyer.

Sophie

20/01/2024
Alex is absolutely amazing. The level of service and knowledge from him is incomparable. I've had all of my cars from Alex and my family have too. Always made to feel so welcome and he is on hand at all hours to help with anything.

Nadine

17/01/2024
First class service from Alex he made everything from start to finish stress free and an amazing experience for my first car i would definitely recommend Alex at BNM

Simon Purdon

20/12/2023
Always a pleasure to purchase vehicle from Alex at Ben Nevis Motors. Friendly professional service, my new car was ready on time and without any hassle. I'm delighted with my purchase

Mr B Stronach

13/12/2023
Absolutely first class service from Alex who went above and beyond to make my new car purchase smooth, hassle free and an absolute pleasure. I have no hesitation recommending Ben Nevis Motors and Alex

Sean kennedy

30/11/2023
I wish I could give a higher rating, Alex was fantastic, above and beyond at every moment, made me feel welcome and made everything hassle free, best experience ever.

Lisa

24/11/2023
Alex went out of his way to find me the type of vehicle I was looking for. Great communication the whole way through and a really well presented vehicle to take away.

Thomas

30/10/2023
Can't recommend BNM and Alex enough had a car advertised and viewing it the next day then driving home again within 7 days. Brilliant service and always kept me well informed/up to date.

V Norris

16/10/2023
Excellent service. Alex kept me updated at all times. I would recommend using Ben Nevis Motors when buying a car .